Internal System Restore
Internal system restore (also known as re-image), is the process of doing a factory restore on the system. This process does not affect the media drives.
Please note: This procedure will only work with OS version 10 and greater.
To locate your OS version please go to Manager, Help menu and About Manager.
Please note: To update your system to the latest OS version please see: update & restore
Warning: The system needs to be connected to the internet during this procedure. If it is not, or it looses internet connection during the process - windows activation will fail.
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Hold down shift whilst restarting the system.
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Select Use another operating system
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Select Reset OS.
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The system will reboot into the internal re-imaging system which will reinstall the Operating System and revert settings to factory
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Windows should activate automatically, as long as the machine was connected to the internet for the duration of the re-imaging process.
If windows does not activate during the re-imaging process, follow these steps.
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Wait for a few minutes after the re-imaging process has completed to allow the server time to activate Windows.
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Navigate to the System tab by right clicking on the Windows start menu and selecting System
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In the System window, check to see if you have valid Windows license information visible. If you do not, contact the disguise support team.